Shipping policy
At Bright Brilliance, every order is handled with precision and care from crafting to final delivery. We ensure your jewelry reaches you safely, securely, and within a clear timeframe you can trust on.
🚚 Shipping Overview
- Processing Time: 7-10 business days
- Worldwide Delivery
- Fully Insured Shipping for every order via DHL Express, FedEx, UPS
• USA • UK • Canada • Dubai • Hong Kong • Australia
Order Processing
Each piece is crafted with attention to detail. Processing includes manufacturing, quality checks, and finishing, typically completed within 7-10 business days.
Orders are not processed on weekends or public holidays. Custom or engraved designs may require additional time depending on complexity.
Shipping Options & Delivery Time
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Free Shipping | 16–22 Days | Free |
| Express Shipping | 12–15 Days | $50 |
• Orders below $500 incur a $50 shipping fee (USA only)
• Other countries: Shipping charges (if applicable) shown at checkout
Order Tracking
Once dispatched, you will receive a tracking number via email to monitor your shipment in real-time.
Customs, Duties & Taxes
• USA • UK • Canada • Dubai • Hong Kong • Australia
For all other countries, customs duties, taxes, and import charges (if applicable) are the responsibility of the customer.
Shipping Address
Please ensure your address is accurate and complete. We are not responsible for delays or losses due to incorrect information.
Delivery Delays
Delays may occur due to customs clearance, weather, or unforeseen circumstances. We will assist you with tracking and updates whenever needed.
⚠️ Customs Clearance & Non-Delivery
Customers must provide required information and pay applicable charges if needed. Refused or unclaimed shipments are not eligible for refunds and may be destroyed by customs authorities.
🔒 Shipment Protection
All orders are fully insured during transit. If your package is lost in transit, we will provide a full refund or replacement after verification.
Once marked as delivered, we are not responsible for lost or stolen packages. Please ensure a secure delivery location.
Contact Us
Need assistance? Our team is here to help you.
📧 Email: care@brightbrilliance.com
📞 Call: +1 (307) 424-2580